Great location, excellent van, friendly helpful staff - clear directions. There emerged to be a mistake on my excess mileage, so I'm glad I checked the invoice - but the mistake rectified with a simply phone call. I liked the idea that I could drive 558 miles in 4 hours (just under 140 miles per hour...) from Lower Richmond Road through Wandsworth to Dulwich - a nice dream, and perhaps I'd have paid extra if it had been real - but sadly, London traffic ain't like that! But all sorted, and definitely will use them again.