We were a bit hesitant to rent a car due to the large number of reviews. However, the location was the most convenient for us, so we decided to take the risk. We rented a small Mercedes cargo van. The car was in good condition. Just in case, we took photos before and after.
When we returned it, the employee was on a lunch break. We left the keys in the key drop box and left. A couple of hours later, we received an email confirming that everything was fine. The next day, we got our deposit back.
We assumed that people usually write bad reviews when they are unhappy with the service, while those who have a good experience rarely leave reviews.
So I’m writing this review for those who might be hesitant due to negative feedback: if you return the car in the same condition you rented it, there’s nothing to worry about.
Liebe Grüße,
Serhii Kharenko